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Terms

&

Conditions

Terms & Conditions – Beam Development & Training Ltd

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Last Updated: April 2025

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These Terms & Conditions apply to all services and products offered by Beam Development & Training Ltd (“Beam Training”, “we”, “us”). By purchasing from or working with us, you agree to the following terms.

 

1. Scope of Services

Beam Training offers one-off digital products and professional services, including workplace wellbeing workshops, coaching, and bespoke development programmes.

 

2. Use of Content

  • All content provided by Beam Training is protected by copyright.

  • Content is licensed to the named purchaser only and may not be copied, resold, or distributed in any form.

  • You may not share access, reproduce, or publish our training materials or resources without written permission.

 

3. Payments

Digital Products

  • Full payment is required at the point of purchase.

  • No hidden fees are charged all costs are clearly stated at the time of checkout.

Services (e.g. Workshops, Programmes)

  • Services are invoiced upon completion of delivery.

  • Payment terms are Net 30 days from the invoice date.

  • All invoices will clearly outline any agreed-upon travel expenses, which are billed in addition to service fees unless otherwise agreed in writing.

 

4. Cancellations & Rescheduling (Coaching & Training Services)

  • If you cancel or reschedule within 24 hours of your booked appointment, the full session fee will still be charged.

  • Cancellations or changes made more than 24 hours in advance will not incur charges.

  • All cancellations must be submitted in writing to:
    office@beamtraining.co.uk

 

5. Digital Product Access

  • Products are delivered via email or download link after payment.

  • For any access or technical issues, please contact office@beamtraining.co.uk

 

6. Refunds

  • No refunds are offered for digital products once accessed or downloaded.

  • Refunds for services are only granted in exceptional circumstances, at the discretion of Beam Training.

 

7. Your Data

  • Your personal data is processed in line with our Privacy Policy.

  • We will never sell or share your data with third-party companies.

  • We may occasionally send updates relevant to your purchase. You may opt out at any time.

 

8. Changes to These Terms

We may update these terms from time to time. The version published on our website at the time of use will apply.

 

Questions or Concerns?

If you have any questions or would like to discuss anything related to these terms, you can reach us at:
office@beamtraining.co.uk

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Privacy Statement

Privacy Notice for Beam Development & Training Ltd

This privacy notice explains how Beam Development & Training Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website and services.

 

1. Our Commitment to You

We are committed to safeguarding your privacy and treating your personal data with care, integrity, and transparency. This policy is not only a legal obligation it’s part of our values. We believe in treating your information with respect and using it only in ways that support and enhance your experience with Beam.

We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

To understand your rights in detail, we recommend visiting:
www.knowyourprivacyrights.org

 

2. Contacting Our Data Protection Officer (DPO)

If you have questions or wish to exercise your data rights, please contact:

Tom Weaver
Email: office@beamtraining.co.uk

 

3. The Data We Collect

We may collect, use, store, and transfer the following types of personal data:

  • Identity Data: Name, title, date of birth.

  • Contact Data: Email, address, phone number, communication details.

  • Technical Data: IP address, browser type, time zone, device type.

  • Marketing & Communication Preferences: Your choices regarding newsletters or other promotional content.

We also collect aggregated anonymous data for statistical analysis. If we ever connect this to identifiable information, we treat it as personal data.

 

4. Sensitive (Special Category) Data

We do not collect sensitive data such as:

  • Health or medical data

  • Religious or philosophical beliefs

  • Sexual orientation or political opinions

 

5. If You Don’t Provide Personal Information

Sometimes, we need your personal data to deliver our services. If you choose not to provide it, we may not be able to fulfil our contract with you and will let you know if that’s the case.

 

6. Legal Bases for Processing Your Data

We process your data under different legal grounds:

a) Contractual Obligations

When you sign up, book a service, or make a purchase.

b) Your Consent

When you opt in to marketing or provide data without a formal contract.

You can withdraw consent at any time by contacting us.

c) Legitimate Interests

To run our business effectively e.g., responding to enquiries or improving our services.

d) Legal Obligations

When we are required to comply with the law.

 

7. How We Use Your Data

We may use your data to:

  • Respond to your messages or enquiries

  • Process payments and deliver services

  • Send updates or useful content (if you’ve opted in)

  • Improve your website experience

  • Keep records for legal and business purposes

 

8. Cookies & Website Tracking

We use cookies to enhance your website experience. You can control cookie settings in your browser.

We use cookies to:

  • Understand how our site is used

  • Keep you logged in

  • Improve user experience

  • Track responses to surveys or live chat

  • Run remarketing ads (with consent)

When you first visit our website, you’ll be asked to accept or decline cookies.

 

9. Analytics & Third-Party Services

We may collect technical data like your browser, location, and device info to improve our site performance. This data may be processed by secure third-party services, some of which are outside the UK or EU. Where this occurs, we use safeguards such as standard contractual clauses to protect your data.

 

10. Marketing & Advertising

If you’ve given us permission, we may send you occasional updates or offers. You can unsubscribe anytime. We never sell or share your data for commercial gain.

 

11. Your Rights

You have rights regarding your personal data, including:

  • Access to your data

  • Correction of incorrect data

  • Erasure of your data

  • Restriction or objection to processing

  • Data portability

  • The right to withdraw consent

To make a request, contact office@beamtraining.co.uk. We’ll always verify your identity before taking any action.

 

12. How Long We Keep Your Data

We only keep personal data for as long as is necessary:

  • To deliver our services

  • To comply with legal or tax obligations

  • To resolve disputes or enforce contracts

 

13. Children’s Privacy

Our services are not intended for children under 18. If you are under 18, you must have permission from a parent or guardian to use our site.

 

14. How to Make a Complaint

If you’re unhappy with how we’ve handled your data, please contact us first so we can try to resolve it.

You can also contact the Information Commissioner’s Office (ICO) at:
https://ico.org.uk/make-a-complaint

 

15. Updates to This Policy

We may update this notice occasionally. The latest version will always be available on our website. We encourage you to check back now and then.

 

Need More Info?

Feel free to email us at office@beamtraining.co.uk if you have any questions.

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